Refund Policy

Last revised: 24.08.2026

This policy explains when we refund and how to ask. It works alongside our Terms and Conditions.

1. What we commit to

For every billing period you pay for, we submit applications to roles that match the position, seniority, location and work authorisation in your profile.

What we usually do. We submit as many applications as we can during your first days on the service. That number may fall later on, because the market does not produce new openings at a steady rate.

What your plan covers. We work to the application volume shown in your plan at the time of purchase.

A matching role is an open posting that fits the position, seniority, location and work authorisation set out in your profile.

If there are fewer matching roles on the market than your plan covers, we slow down and wait for new postings rather than apply to positions that do not suit you. We search for new openings every day.

What we do not promise: interviews, replies, offers, or employment. Those depend on employers, the market, your qualifications and timing.

2. Your first billing period

If, during your first billing period, we submitted fewer than half the applications your plan covers, you can request a refund of that payment.

To be eligible:

• your account was activated within 24 hours of payment — email confirmed and profile completed — so that we were able to start;
• you request the refund within 30 days of the end of that period.

If we submitted fewer applications because your profile was incomplete, or because we asked you for information and did not receive it, this refund does not apply. Write to us anyway — we will usually fix the account and extend your period instead.

3. Renewal charges

Different plans renew on different schedules. Some renew weekly. Your schedule is shown at checkout and in your account.

We refund a renewal charge in this case:

You did not use the service. If a renewal charged you and we had not submitted a single application for you since the previous period ended, write to us within 30 days of the charge and we will refund it in full.

We do not refund periods that were fully worked and used.

4. Cancelling is not the same as a refund

You can cancel any time from your account. It takes effect immediately — no further charges. You keep access until the end of the period you have already paid for.

Cancelling does not by itself refund a charge already taken. If you think a charge should be refunded, see Section 7.

You can also pause instead of cancelling. Paused subscriptions are not charged.

5. When we do not refund

• We submitted the volume of applications your plan covers. We do not guarantee outcomes and cannot refund on the basis that a job search did not produce interviews or offers.
• Your profile was incomplete, your resume was missing, or your details were inaccurate, and that is why applications were not submitted.
• We asked you for information needed to continue and did not receive a reply.
• Your request falls outside the time limits in Sections 2 and 3.

6. Your legal rights come first

Nothing in this policy limits any refund, cancellation or dispute right you have under the consumer protection laws of your state, or under card network rules.

7. How to request a refund

Email team@applyme.co with the subject line "Refund Request," from the address on your account.

No screenshots or evidence needed. We hold the record of what was submitted for you, and we will check it ourselves.

8. How long it takes

We respond within 3 business days. Approved refunds go back to your original payment method and usually arrive within 5–10 business days, depending on your bank.

If we decline, we tell you why, and show you what we submitted for you and when.

9. Before you dispute a charge with your bank

If a charge looks wrong, write to us first. We answer quickly and refund anything we agree was charged in error.

A bank dispute takes weeks, gives you less information than we can, and your account may be suspended while it is under review. It is slower than simply asking us. This does not affect your right to dispute a charge you did not authorise.

10. Contact

Humblebee Solutions LTD Vasili Michailidi 9, 3026 Limassol, Cyprus team@applyme.co